Vendor Evaluation Skill
Produces a structured vendor evaluation framework — from defining criteria through to a scored comparison and recommendation.
Required Inputs
- What you are procuring
- Vendors being evaluated (minimum 2)
- Key decision criteria (if known)
- Decision makers
- Budget range
- Timeline to decide
Output Structure
1. Evaluation Criteria and Weights
| Category | Weight | Rationale |
|---|---|---|
| Functional fit | [%] | Does it do what we need? |
| Commercial terms | [%] | Price, flexibility, payment |
| Implementation | [%] | How hard to get started? |
| Support and SLA | [%] | What happens when things go wrong? |
| Security and compliance | [%] | Meets regulatory requirements? |
| Vendor stability | [%] | Will this company exist in 3 years? |
| References | [%] | Who else uses this? |
Weights must total 100%.
2. Scoring Rubric
- 5: Exceeds requirements — clear best-in-class
- 4: Meets requirements — fully satisfies with minor gaps
- 3: Partially meets — notable gaps requiring workarounds
- 2: Significant gaps — would require workarounds
- 1: Does not meet — cannot satisfy requirement
3. Vendor Scorecard
| Criterion | Weight | [Vendor A] | Weighted | [Vendor B] | Weighted | [Vendor C] | Weighted |
|---|---|---|---|---|---|---|---|
| Functional fit | [%] | /5 | /5 | /5 | |||
| [Continue...] | |||||||
| Total | 100% | /5 | /5 | /5 |
4. Key Questions for Every Vendor
Functional: Walk through [most critical use case]. What can your product not do that customers ask for? Commercial: What is included vs add-ons? Contract minimum term and notice period? Price protection at renewal? Implementation: Typical implementation for our size? What do you need from our team? Support: SLA for critical issues? Support included vs charged extra? Security: ISO 27001 / SOC 2 certified? Where is data stored? Breach notification process?
5. Reference Check Questions
- How long using [vendor]? Implementation surprises? Support responsiveness? One thing you wish you had known? Would you choose them again?
6. Recommendation
Recommended vendor: [Name] | Score: [X/5] Rationale: [Specific strengths that matter for this decision] Key risks: [Risk and mitigation] Conditions: [Contract terms to negotiate before signing] Runner-up: [Vendor and why they lost]
Example Trigger Phrases
- "Help me evaluate vendors for [procurement]"
- "Create a vendor scorecard for [software/service]"
- "Compare [Vendor A] vs [Vendor B] for [use case]"