Social Sentiment
Analyze brand sentiment from live social conversations at scale.
Surfaces themes, flags viral complaints, compares competitors. Analyzes 1K-70K posts via bulk CSV + Python.
Setup
Run xpoz-setup skill. Verify: mcporter call xpoz.checkAccessKeyStatus
4-Step Process
Step 1: Search Platforms
Queries: (1) "Brand" (2) "Brand" AND (slow OR buggy) (3) "Brand" AND (love OR amazing)
mcporter call xpoz.getTwitterPostsByKeywords query='"Notion"' startDate="YYYY-MM-DD"
mcporter call xpoz.checkOperationStatus operationId="op_..." # Poll 5sRepeat for Reddit/Instagram. Default: 30 days.
Step 2: Download CSVs
Use dataDumpExportOperationId, poll with checkOperationStatus for download URL (up to 64K rows).
Step 3: Analyze
Python/pandas:
import pandas as pd
df = pd.read_csv('/tmp/twitter-sentiment.csv')
POSITIVE = ['love', 'amazing', 'best', 'recommend']
NEGATIVE = ['hate', 'terrible', 'worst', 'broken']
def classify(text):
t = str(text).lower()
pos = sum(1 for k in POSITIVE if k in t)
neg = sum(1 for k in NEGATIVE if k in t)
return 'positive' if pos>neg else ('negative' if neg>pos else 'neutral')
df['sentiment'] = df['text'].apply(classify)Extract themes, find viral by engagement. Customize keywords.
Step 4: Report
Sentiment: 72/100 | Posts: 14,832
😊 58% | 😠 24% | 😐 18%
Themes: Performance (2K, 81% neg), UX (1.8K, 72% pos)
Viral: [Top 10]Score: Engagement-weighted, 0-100. Include insights.
Tips
Download full CSVs | Reddit = honest | Store data/social-sentiment/ for trends