Tagshop Platform Help
Helps the user with Tagshop.ai platform questions — from AI video ad creation and avatar setup through shoppable UGC gallery configuration, ecommerce integration, campaign publishing, and analytics.
Step 1 — Gather context
If references/learnings.md exists, read it first for accumulated knowledge.
Ask the user:
- Which Tagshop product are you using?
- A) AI UGC Video Ads (ugc.tagshop.ai) — creating video ads with AI avatars - B) Shoppable UGC Galleries — embedding social content on your store - C) Both - D) Not sure yet — help me choose
- What do you need help with?
- A) Creating a video ad — script, avatar, product video - B) AI Twin — cloning your face/voice for brand consistency - C) URL-to-Video — converting product pages to video ads - D) Campaign publishing — pushing ads to Facebook/Instagram/TikTok/YouTube - E) Shoppable gallery setup — collecting and displaying UGC on your store - F) Ecommerce integration — connecting Shopify/WooCommerce/BigCommerce/Wix - G) Product tagging — tagging products in UGC content - H) Analytics — tracking performance and conversions - I) Pricing / plan selection - J) Something else — describe it
- What's your ecommerce setup?
- A) Shopify - B) WooCommerce - C) BigCommerce - D) Wix - E) Other / no store - F) Not applicable (ads only)
If the user's request already provides most of this context, skip directly to the relevant step. Lead with your best-effort answer using reasonable assumptions (stated explicitly), then ask only the most critical 1-2 clarifying questions at the end.
Step 2 — Route or answer directly
If the request maps to a specialized skill, route:
- Ad campaign strategy / targeting / bidding →
/sales-retargetingor/sales-b2b-advertising - Sales content management →
/sales-content - Email marketing →
/sales-email-marketing - Ecommerce checkout optimization →
/sales-checkout - Tool integration architecture →
/sales-integration
Otherwise, answer directly from platform knowledge below.
Step 3 — Tagshop platform reference
Product 1: AI UGC Video Ads
Tagshop's AI video ad generator turns scripts, product URLs, or text prompts into UGC-style video ads — no filming, actors, or editing required.
AI Avatars
- 1000+ digital presenters powered by models like Runway and Wan 2
- Select by gender, age, ethnicity, style to match your target audience
- Gesture & emotion control — customize avatar animation for natural-looking presentation
- Multiple formats: vertical (9:16 for Reels/TikTok), horizontal (16:9 for YouTube), square (1:1 for feeds)
AI Twin
- Clone your appearance and voice for consistent brand representation
- Upload reference photos/video → Tagshop generates a digital twin
- Use your AI Twin across all future videos without re-filming
- Ideal for personal brands, founders, thought leaders who want face-on-camera without the production overhead
URL-to-Video
- Paste a product URL → Tagshop extracts product images, descriptions, features
- AI generates a video ad script and pairs it with an avatar
- Edit the generated script and visuals before rendering
- Supports any product page URL (Shopify, Amazon, WooCommerce, etc.)
Text/Script-to-Video
- Write or paste a script → select an avatar → generate video
- AI can generate scripts from a brief prompt if you don't have one
- Auto-captions with customizable themes, fonts, colors
- Built-in video editor for trimming, transitions, music
Campaign Publishing
- Publish directly to Facebook, Instagram, YouTube, TikTok from the dashboard
- Manage all campaigns from one place — no switching between ad platforms
- Track campaign performance within Tagshop
Product 2: Shoppable UGC Galleries
Collect social media UGC and turn it into shoppable content on your ecommerce store.
Content Collection
- Pull content from Instagram (posts, Reels, Stories), TikTok, YouTube
- Collect by hashtag, mention, or specific accounts
- Automatic and manual content moderation options
- Content rights management — request permission from creators
Shoppable Product Tagging
- AI-powered product tagging — automatically matches UGC to your product catalog
- Manual tagging also available for precision
- Shoppable hotspots highlight tagged products for interactive browsing
- Click-through to product pages for purchase
Gallery Display
- Embed on homepage, product pages, or dedicated UGC pages
- Multiple layout options: grid, carousel, masonry, slider
- Responsive for mobile and desktop
- Customizable styling to match your brand
Ecommerce Integrations
- Shopify: Shopify app available ("Taggbox Shoppable Social UGC") — syncs product catalog, manages orders
- WooCommerce: Plugin for product catalog sync
- BigCommerce: Partner integration for inventory and order sync
- Wix: Design integration for ecommerce capabilities
Analytics
- Track clicks, conversions, engagement per gallery and per content piece
- Social insights — which content types drive the most sales
- CTR tracking per tagged product
- Revenue attribution (estimated — full measurement infrastructure is an industry gap)
Pricing (AI UGC Video Ads)
*Best-effort — verify at tagshop.ai.*
| Plan | Monthly | Annual (60% off) | Credits | Videos | Key features |
|---|---|---|---|---|---|
| Free | $0 | — | 15 | Limited | Try it out |
| Starter | $23/mo | ~$11/mo | 50 | 5 | Basic avatars |
| Growth | $79/mo | ~$32/mo | 200 | 20 | More avatars, faster rendering |
| Scale | $199/mo | ~$80/mo | 500 | 50 | 4K export, priority rendering, full avatar library |
| Enterprise | Custom | Custom | Custom | 50+ | Dedicated support |
Pricing (Shoppable UGC Galleries — Shopify App)
| Plan | Price | Feeds | Monthly views | Features |
|---|---|---|---|---|
| Free | $0 | 1 | 500 | Manual moderation |
| Starter | $19/mo | 2 | 10K | Auto moderation |
| Growth | $39/mo | 4 | 50K | Shoppable UGC |
| Advance | $99/mo | 10 | 1M | AI moderation |
API
- API key available on Premium plan
- Full public API planned for Q3 2026
- Currently limited — most functionality is through the dashboard UI
Step 4 — Actionable guidance
Based on the user's specific question:
- Step-by-step instructions — walk through the task in Tagshop
- Creative best practices — avatar selection, script writing, video length for each platform
- Common pitfalls — what can go wrong and how to avoid it
- Platform-specific tips — format/length requirements for Facebook, Instagram, TikTok, YouTube
Video ad best practices by platform
| Platform | Format | Length | Tips |
|---|---|---|---|
| Facebook/Instagram Reels | 9:16 vertical | 15-30 sec | Hook in first 3 sec, captions on |
| TikTok | 9:16 vertical | 15-60 sec | Authentic UGC style, trending audio |
| YouTube Shorts | 9:16 vertical | 15-60 sec | Clear CTA at end |
| YouTube pre-roll | 16:9 horizontal | 15-30 sec | Skip-proof hook in 5 sec |
| Instagram feed | 1:1 square | 15-30 sec | Visual-first, less text |
Gotchas
*Best-effort from research — review these, especially items about plan-gated features and integration gotchas that may be outdated.*
- Don't confuse the two Tagshop products. AI UGC Video Ads (ugc.tagshop.ai) and Shoppable UGC Galleries are separate products with separate pricing. Users asking about "Tagshop" may mean either one.
- Free plan rendering is slow. Starter and free plans have lower rendering priority. Videos can take significantly longer to generate. Upgrade to Growth+ for faster turnaround.
- AI videos can trigger uncanny valley. AI avatars look good but not perfect. For platforms where authenticity matters (TikTok, Instagram), test audience response — some audiences react negatively to AI-generated presenters. Mix AI and real UGC for best results.
- Shoppable gallery conversion tracking is estimated. Revenue attribution for UGC galleries is an industry-wide gap. Don't rely on Tagshop analytics as the sole conversion metric — cross-reference with your ecommerce platform's analytics and UTM parameters.
- Shopify app reviews are mixed (3.1/5). The Taggbox Shopify app has reports of account lockouts when exceeding plan limits and aggressive upgrade prompts. Understand your plan limits before going live.
- AI Twin requires good source material. Poor quality reference photos/video produce poor quality AI Twins. Use well-lit, front-facing, high-resolution source material.
- Self-improving: If you discover something not covered here, append it to
references/learnings.mdwith today's date.
Related skills
/sales-retargeting— Retargeting strategy for the ads you create with Tagshop/sales-checkout— Optimize the product pages your shoppable galleries link to/sales-content— Sales content management and governance/sales-integration— Connect Tagshop with other tools/sales-do— Not sure which skill to use? The router matches any sales objective to the right skill. Install:npx skills add sales-skills/sales --skill sales-do
Examples
Example 1: Create a product video ad from a URL
User says: "I have a Shopify product page — how do I turn it into a video ad for Instagram Reels?" Skill does:
- Walks through URL-to-Video: paste the Shopify product URL into Tagshop
- Reviews the AI-generated script and suggests edits for a 15-30 second Reel
- Recommends avatar selection (match target audience demographics)
- Sets format to 9:16 vertical with auto-captions enabled
- Explains how to publish directly to Instagram from the Tagshop dashboard Result: Product video ad ready for Instagram Reels, published from Tagshop
Example 2: Set up shoppable UGC gallery on Shopify
User says: "I want to display Instagram UGC on my product pages with buy buttons" Skill does:
- Installs the Taggbox Shopify app and connects Instagram account
- Configures content collection by hashtag and mentions
- Sets up AI product tagging to match UGC to the product catalog
- Embeds a shoppable gallery widget on product pages
- Configures analytics tracking for clicks and conversions Result: Shoppable UGC gallery on product pages with tagged products and analytics
Example 3: Create an AI Twin for consistent brand videos
User says: "I'm a founder and want to create video ads featuring me without filming every time" Skill does:
- Explains AI Twin requirements — high-quality reference photos/video, well-lit, front-facing
- Walks through AI Twin creation process in Tagshop
- Shows how to use the AI Twin with different scripts for product launches, testimonials, ads
- Recommends mixing AI Twin videos with real footage for authenticity
- Sets up a workflow: write script → select AI Twin → generate → review → publish Result: AI Twin created, reusable across all future video ads without re-filming
Troubleshooting
Video rendering takes too long
Symptom: Video stuck in rendering queue or taking hours to complete Cause: Free and Starter plans have lower rendering priority. Complex videos with custom avatars take longer. Solution: Check your plan's rendering priority tier. Growth and Scale plans have faster rendering. Simplify the video (shorter duration, fewer transitions) to reduce rendering time. Try during off-peak hours (early morning US time).
Shoppable gallery not showing on store
Symptom: Gallery widget installed but not visible on the storefront Cause: App embed not activated in Shopify theme, script blocked by theme or other apps, or plan view limit exceeded Solution: In Shopify, go to Online Store > Themes > Customize and ensure the Taggbox app embed is toggled on. Check for JavaScript conflicts with other apps. Verify you haven't exceeded your plan's monthly view limit — the gallery hides when limits are hit (this is a common complaint in reviews).
AI avatar looks unnatural
Symptom: Generated video has uncanny movement, lip sync issues, or robotic expressions Cause: Avatar model limitations, poor script pacing, or mismatched avatar-to-audience fit Solution: Try a different avatar from the library — quality varies across presenters. Shorten sentences in the script for better lip sync. Add pauses between key points. For AI Twin, ensure source material is high-quality. Consider using the avatar for voiceover with product footage instead of face-on-camera if realism is critical.