Employee Engagement Survey Skill
Designs complete employee engagement surveys and provides a framework for analysing and acting on results.
Mode Detection
- User provides survey results -> Analysis mode
- User wants to create a survey -> Design mode
Design Mode
Required Inputs
- Survey type (annual / quarterly pulse / post-onboarding / exit / specific topic)
- Company size and stage
- Key areas of concern (optional)
- Anonymity approach
- Length target (short: 5-10 / standard: 15-25 / comprehensive: 30+)
Opening Statement (always include)
"This survey is anonymous. Your responses help us understand what is working and what to improve. Results will be shared with [who] and we will communicate actions taken by [date]."
Core Questions
Overall Engagement
- On a scale of 0-10, how likely are you to recommend [Company] as a great place to work? (eNPS)
- I feel proud to work at [Company]. [1-5]
- I intend to still be working here in 12 months. [1-5]
Role and Clarity 4. I understand how my work contributes to company goals. [1-5] 5. I have the tools and resources I need to do my job. [1-5] 6. My workload is manageable. [1-5]
Manager and Team 7. My manager gives useful feedback. [1-5] 8. My manager cares about my development. [1-5] 9. I feel part of a team that works well together. [1-5]
Culture and Belonging 10. I feel I can be myself at work. [1-5] 11. People treat each other with respect. [1-5] 12. [Company] lives by its stated values. [1-5]
Growth and Recognition 13. I have opportunities to grow and develop. [1-5] 14. My contributions are recognised. [1-5] 15. I have had a meaningful career conversation in the last 6 months. [Yes/No]
Open questions (always include)
- What is one thing [Company] should start doing?
- What is one thing [Company] should stop doing?
- Anything else to share?
Analysis Mode
Analysis Output
1. Headline Scores
| Metric | Score | Benchmark | Trend |
|---|---|---|---|
| eNPS | [-100 to +100] | Industry avg | vs last survey |
eNPS: Below 0 = Concerning / 0-30 = Good / 30-70 = Great / 70+ = Excellent
2. Strengths — Top scoring areas with evidence.
3. Improvement Areas — 3 lowest scoring areas with verbatim comment themes.
4. Action Planning Template
| Improvement area | Action | Owner | Timeline | Measure |
|---|
5. Communication Template — Draft message to share results with employees.
Quality Checks
- Survey includes anonymity statement at the start
- eNPS question (0-10 recommend scale) is included in all survey types
- Open-ended questions are included (not just Likert scales)
- Analysis includes a specific action planning template (not just observations)
- Results communication template commits to sharing back with employees by a specific date
Example Trigger Phrases
- "Create an employee engagement survey for our team"
- "Design a pulse survey for [topic]"
- "Analyse these engagement survey results: [paste]"