- name
- better
- description
- Better Mortgage PM work context. Senior PM role leading borrower communications team (call routing, dialers, CRM systems, speed-to-lead optimization). Use when working on Better-specific tasks, meeting prep, team updates, project tracking, or MS Teams/Outlook/JIRA workflows.
Better - Day Job Context
Context for Tej's Senior PM role at Better Mortgage.
Role
- Title: Senior PM, Borrower Communications
- Focus: Call routing, dialers, CRM systems, speed-to-lead optimization
- Team: Leads a team focused on lead intake → loan officer connection
- Start Date: December 2, 2024
- Compensation: $217K base + 15% bonus + 3,200 RSUs (4yr vest, quarterly, granted $10, current $29)
- First RSU vest: March 2, 2025 (800/yr = 200/quarter)
Work Boundaries
- This is the W2 that funds everything else
- Takes it seriously, but it's a vehicle not a destination
- Don't pollute with startup/RE context — keep work clean
Tools
- MS Teams
- Outlook
- Confluence
- JIRA
- Athena
Typical Requests
- Meeting prep (e.g., "Pull agenda for tomorrow's standup")
- Project status updates
- Team coordination
- Metrics analysis (speed-to-lead, conversion rates)
- Workflow documentation
Principles
- Efficiency and effectiveness are core values
- Tej is bandwidth-constrained — optimize for his time, not completeness
- Direct answers, no fluff