B2C Users and Roles Skill
Use the b2c CLI to manage users and roles across Account Manager (AM) and Business Manager (BM).
Tip: Ifb2cis not installed globally, usenpx @salesforce/b2c-cliinstead.
Overview
| Area | Topic | Description |
|---|---|---|
| Account Manager | am users | Create, update, delete AM users |
| Account Manager | am roles | List, grant, revoke AM roles (with optional tenant scope) |
| Account Manager | am orgs | List organizations |
| Account Manager | am clients | Manage API clients |
| Business Manager | bm roles | Create, delete instance-level BM roles |
| Business Manager | bm roles grant/revoke | Assign/unassign users to BM roles on an instance |
| Business Manager | bm roles permissions | Get/set role permissions on an instance |
Account Manager Users
# list all users
b2c am users list
# create a user
b2c am users create --mail user@example.com --first-name Jane --last-name Doe --org MyOrg
# get a user by login
b2c am users get user@example.com
# update a user
b2c am users update user@example.com --first-name Janet
# delete (disable) a user
b2c am users delete user@example.com
# reset a user to INITIAL state
b2c am users reset user@example.comAccount Manager Roles
# list all AM roles
b2c am roles list
# list roles filtered by target type
b2c am roles list --target-type User
# get role details
b2c am roles get bm-admin
# grant a role to a user
b2c am roles grant user@example.com --role bm-admin
# grant a role with tenant scope
b2c am roles grant user@example.com --role bm-admin --scope tenant1,tenant2
# revoke a role
b2c am roles revoke user@example.com --role bm-admin
# revoke only specific scope
b2c am roles revoke user@example.com --role bm-admin --scope tenant1Account Manager Organizations and API Clients
# list organizations
b2c am orgs list
# list API clients
b2c am clients list
# create an API client
b2c am clients create --name "My Client" --orgs MyOrg --password "securePassword123"
# change API client password
b2c am clients password my-client-id --current "oldPass" --new "newPass123"Business Manager Roles
BM role commands operate on a specific Commerce Cloud instance (via --server or config).
# list BM roles on the configured instance
b2c bm roles list
# target a different instance
b2c bm roles list --server my-sandbox.demandware.net
# get role details (with user list)
b2c bm roles get Administrator --expand users
# create a custom role
b2c bm roles create MyCustomRole --description "Custom role for content editors"
# delete a custom role (system roles cannot be deleted)
b2c bm roles delete MyCustomRole
# grant a BM role to a user on the instance
b2c bm roles grant user@example.com --role Administrator
# revoke a BM role from a user
b2c bm roles revoke user@example.com --role Administrator
# all commands support --json for machine-readable output
b2c bm roles list --jsonBusiness Manager Role Permissions
Permissions use a file-based get/set workflow since the API replaces all permissions at once.
# view permission summary
b2c bm roles permissions get Administrator
# export permissions to a JSON file for editing
b2c bm roles permissions get Administrator --output admin-perms.json
# edit the file, then apply
b2c bm roles permissions set Administrator --file admin-perms.jsonThe permissions JSON has four sections: functional, module, locale, and webdav. Each can be scoped to organization, site, or unscoped depending on type.
Authentication Requirements
| Operations | Client Credentials | User Auth |
|---|---|---|
| AM Users and Roles | User Administrator role on API client | Account Administrator or User Administrator |
| AM Organizations | Not supported | Account Administrator |
| AM API Clients | Not supported | Account Administrator or API Administrator |
| BM Roles | OCAPI permissions for /roles resource | OCAPI permissions for /roles resource |
Related Skills
b2c-cli:b2c-config- Configure authentication credentials and instance settingsb2c-cli:b2c-sandbox- Create and manage sandboxes (instances)